Policies for Moore Vision Entertainment/Broadway Bound
COVID-19 Social Contract
I acknowledge that I am aware of certain risks of participating in public events due to the COVID-19 pandemic, and that I am choosing to enter the venue my tickets are purchased for. I understand that by leaving my home, I am exposing myself to a greater risk of becoming infected with coronavirus, or of infecting other people. In order to do my part to not spread this virus, I agree to not enter the venue and to return home if (a) I have a temperature of 100.4 degrees or above, (b) the venue's medically trained professional determines that I may not safely enter the venue, or (c) there is reason to believe I carry the coronavirus despite the current absence of symptoms. If I enter the venue, I agree to strictly follow all health and safety rules the venue has posted, which are designed to protect patrons, workers, and performers.
Refund and Exchange Policy
There are no refunds on tickets - all sales are final.
No ticket exchanges done on day of show (for that day's show). Other exchanges can be made by contacting the box office.
General Policies
GENERAL POLICIES
Everyone, regardless of age, must have a ticket (unless otherwise advertised). Prices, shows, schedules or artists are subject to change.
In the case that your ticketed event is cancelled by Moore Vision entertainment for any reason an exchange and or ticket credit will be issued for a future production or MVE experience.
Due to the nature of live performances, all programs, policies, dates, times, prices, and discounts are subject to change (or cancellation) without notice.
As a courtesy to other patrons and performers, admittance is not allowed for children under 3 years of age.
LATE SEATING: For the respect, comfort and safety of the patrons who arrived on time, if you arrive after the show has started and your seat is still available, both the timing and location of your seating is at the House Manager’s discretion. If seated in a seat other than yours, you can be relocated to your original seat at intermission, if available.
CAMERAS
Ludus Refund Policy
Refunds and exchanges are at the discretion of the event organizer (Moore Vision Entertainment/Broadway Bound ).
All Ludus convenience fees are non-refundable.